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legalzoom Complaint - It takes lot of time to Incorporate or do Foreign qualification in another state. - incorporation
legalzoom Complaint

legalzoom Complaint

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It takes lot of time to Incorporate or do Foreign qualification in another state. - incorporation


I placed my order on Feb 11 around midnight. This order is for foreign qualification. One thing I didn't know is that it takes 20 to 30 days to process the order which I believe should have been highlighted in the bold letter before placing the order instead of keeping that in terms and conditions. I also don't like to spend more on the things that could have done in shorter time.

Here are timelines of the order

1. 2/11/2014 - Placed Order in the midnight
2. Order got stuck in Name Verification for 1 week until 2/20/2014 - 1 week delay could have been avoided
3. 2/24/2014 - They said they required signature from me but I didn't get any email or documents to sign until 2/25/2014 (late evening). Then I signed the documents and send it overnight and it reached u guys on 2/26/2013(I can give the tracking number) but order again got stuck in the same status until 3/03/2013 - There is delay of 1.5 week here
4. 3/03/2014 - Order status changed to 'Certificate of good standing requested' - Foreign state's secretary of state department send that 'Certificate of good standing' instantly and same has been confirmed by their customer service but till my order got stuck in the same status even though I called multiple time and Legal zoom acknowledged that they got the certificate back.

The last supervisor named 'Zita' whom I spoke with provoked me to write this long complaint. She is not appreciative and not listening to my side of story and arrogant. I had a good image about legalzoom now it is tough for me to come back for another process.

Honestly If I did the foreign qualification myself or any other local cpa/firm it would have done by this time at the same cost.

It seems system has been designed to delay the process even-though everything in place. Ideally speaking 'Certificate of Good standing' could have been done when I placed the order itself but LegalZoom did it at the end of the order we could have saved a week by following this without placing any constraint on the legal zoom resource.


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